Terms and Conditions
These Terms and Conditions apply to the purchase and use of Immersive Gamebox Fun Pass products, including the 1-Month Midweek Play Pass, 1-Month Unlimited Play Pass, and 3-Month Unlimited Play Pass.1. Pass Validity
Fun Passes are valid for the duration stated at the time of purchase.- 1-Month Midweek Play Pass: Valid for one calendar month from the purchase date.
- 1-Month Unlimited Play Pass: Valid for one calendar month from the purchase date.
- 3-Month Unlimited Play Pass: Valid for three calendar months from the purchase date.
The pass validity period begins on the date of purchase and expires automatically at the end of the applicable period. Unused time cannot be extended, paused, or transferred.
2. Booking Access
Each Fun Pass allows guests to make reservations for Immersive Gamebox experiences during the pass validity period. Each booking allows up to six (6) players in one Gamebox. Pass holders must reserve sessions through the official booking system using their unique pass code. All bookings are subject to availability.3. Capacity Limits
To maintain availability for all guests:- Only one Fun Pass booking per hour per venue may be available.
- Once that allocation is booked, additional pass bookings may not be made for that hour, even if other Gameboxes remain available.
- This restriction applies to all Fun Pass types.
4. Game Session Duration
Game duration availability varies by pass type and by venue.- 1-Month Midweek Play Pass: Access to 30 or 60 minute games.
- 1-Month Unlimited Play Pass: Access to 30 or 60 minute games.
- 3-Month Unlimited Play Pass: 30, 60, 90, or 120 minute games available Monday through Friday. 30 or 60 minute games available Saturday and Sunday
Session availability may vary depending on venue operations and game selection.
5. Booking Days and Blackout Dates
1-Month Midweek Play Pass- Valid Monday through Friday only.
- Blackout dates apply, including school holidays, public holidays, and other peak periods as determined by Immersive Gamebox.
- Not valid on Saturdays or Sundays.
1-Month Unlimited Play Pass
- Valid seven (7) days per week.
- No blackout dates apply.
3-Month Unlimited Play Pass
- Valid seven (7) days per week.
- No blackout dates apply.
6. Discounts and Additional Benefits
The 3-Month Unlimited Play Pass includes:- 20 percent discount on food and beverage purchases when visiting
- 20 percent discount on birthday party bookings (excluding food)
- Discounts cannot be combined with other promotions unless otherwise stated.
7. Identification Requirements
Guests may be required to present valid identification upon arrival to verify pass ownership. This policy is in place to prevent pass sharing. Immersive Gamebox reserves the right to deny entry if pass ownership cannot be verified.8. Non-Transferability
Fun Passes are:- Non-transferable
- Non-refundable
- Not redeemable for cash
- Passes may not be resold, shared, or used for commercial purposes.